FAQ
Frequently Asked Questions
Everything you need to know about GalaxyGlow
How long does shipping take?
Standard shipping takes 7-12 business days. All orders include free shipping with tracking.
What is your return policy?
We offer a 30-day hassle-free return policy. If you're not satisfied, contact us for a full refund or exchange.
How big of a room can the Astronaut Projector cover?
The projector covers up to 30m² (320 sq ft) — perfect for bedrooms, living rooms, and home theaters.
Do the projectors make noise?
No! Our projectors are whisper-quiet (under 30dB) — perfect for sleeping.
What power source do they use?
All our lights are USB-powered. A USB cable is included — just plug into any USB port, power bank, or wall adapter.
Can I use the Sunset Lamp for photography?
Absolutely! The RGB Sunset Lamp is a favorite among content creators. It creates stunning golden hour lighting for photos and videos.
Is the Crystal Ball Lamp a good gift?
Yes! It comes in a premium gift box and is one of our most popular gifts for birthdays, holidays, and space lovers.
Do you ship internationally?
Currently we ship to the US, Canada, UK, and Australia. International shipping is free on all orders.
Can I track my order?
Yes! You'll receive a tracking number via email once your order ships. You can track it anytime.
Are the products safe for kids' rooms?
Yes — all our lights are LED (no heat), low voltage (USB), and made with child-safe materials. The auto-timer feature is great for kids' bedtime.
Do you offer discounts?
Yes! Use code GALAXY10 for 10% off your first order, or BUNDLE15 for 15% off orders over $60.
Still have questions?
Email us at support@galaxyglow.shop — we respond within 24 hours!